About Us

garage-door-openers.us- Owned by 1st Garage Door Openers, Inc.  A family owned and operated business serving the Garage Door, Garage Door Opener and Gate Operator Industry since 1981.  Providing excellent customer service and assistance for over 25 years. We are a discount reseller of  garage  door opener remotes, repair parts, keyless entry and gate operator controls for your home, business, or gated community.   We carry parts for the following garage door openers Lift-Master, Chamberlain, Sears Craftsman, Access Master, Sears Best Craftsman, Sears Automatic Door Opener, Master Mechanic, Security +, Formula 1, Garage Master, Billion Code, LiftMaster Professional, Estate Series, Premium Series, Contractor Series, Power Driver, Whisper Drive, Genie, Alliance, Norelco, Blue-Max, Lift-A-Door, Pro Max, Hercules, Stealth, Excelerator, Intellicode, Genie Pro, OverDrive, Python 2, Signature, Phantom, Legacy, Medallion, CodeDodger, Overhead Door, Genie Shop Vac, Stanley, Vemco, Quiet Glide, SecureCode, Lightmaker, Innovative Products, Whistler, U-Install, Popular Mechanics, Allister, Allstar, Pulsar, MVP, Challenger, GTO, All-O-Matic, Electrolift, Westinghouse, AM/11, Linear, Access Pro, Moore-O-Matic, MegaCode, Delta 3, MultiCode, Heddolf, ESP Micom, Intercontinental Dynamics, Crusader, Wayne Dalton, iDrive, Door Master, Quantum, Classic Drive, Tec Key, Martec, Monarch, Telectron and other garage door openers, and gate operators.  All names used are registered trade names and trademarks of the respective entities and are only used for reference to best help our customers.

Our Products: We stock a complete line of repair parts and accessories for Garage Door Opener Systems and Automatic Gate Operators. If we don’t have it or can’t get it…nobody can.

Privacy Policy: Your privacy is very important to us.  Any and all information you provide to us is kept with strict confidence. We respect your privacy and will not sell or provide your personal information to anyone.

You can shop at www.garage-door-openers.us online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Garage-door-openers.us is registered with the Authorize.Net Verified Merchant Seal program.

If you still have any questions please feel free to contact us via email or by phone 219-395-9391.

Security: Our On-Line shopping cart software uses the highest level of Internet SSL Security

Shipping:  Shipping cost are based on method you choose, weight and destination zone.   All shipping costs can be quoted on our online order form prior to completing your order.  Express Mail (signature required) orders ship same business day if received by 1:00 pm CST.  No shipping is done on Holidays or weekends.  International orders are shipped thru the US Post Office Priority Mail International only.  We reserve the right to alter the shipping method due to excessive volume or weight.  Allow 2 to 3 business days for delivery thru the US Post Office.  Allow 3 to 5 business days for delivery thru UPS.  Allow 7 to 10 business days for International shipments.

Return Policy:  Purchases may be returned within 30 days.  Unless posted with the item on our web site “No Return On this Item”.   No returns after 30 days from purchase.  ALL returned orders are assessed a 10% return fee unless restocking fees are posted with the item on our website.  Item(s) MUST be returned in their original shipped condition and include all related parts, factory packaging and instructions.  Shipping and handling fees are not refundable.  Items returned incomplete are subject to additional fees to replace or repack components (IE: batteries, visor clips, instructions, etc.).  Items returned damaged, used, or non re-sellable are not refunded.  All returns must have an RA# clearly marked on the outside of the package.  Returns are not accepted without a return number.  A copy of your sale receipt should be included with your return.  Complete and submit our on-line form to request a Return Authorization Number (click here).

Cancellation Policy:  To cancel an order, please contact our customer service team at 1-219-395-9391.  Orders are generally processed through our system within 24 hours, so we may be unable to cancel your order before it has shipped.  All orders are automatically uploaded to our secure merchant processor and sent for shipment as soon as they are placed.  All cancelled orders will be assessed a 10% cancellation fee.  All orders that have been shipped must have a Return Authorization Number and will be treated as a return.  Please refer to our Return Policy above.

Warranty Information:  All items on our web site are brand new.  All items carry a 1 year factory warranty, unless posted on our web site as “non returnable”.  If the item you purchased from us fails in the first 30 days, you may send the item back to us and we will replace it at no charge.  After the initial 30 day period, the product is replaced at no charge, but the customer is responsible for shipping both ways.  Also, experience tells us that most items returned with claims to be “defective”, are in fact not defective.  Some items we can test while others we cannot.  So, if we need to send out a no charge replacement item for a claimed defective product, and it does not work or solve the problem, then the shipping and handling charge will be assessed on the returned goods.

Hours of Operation Phone orders are taken Monday thru Friday 8:00am to 12:00pm CST and 1:00pm to 5:00pm CST.  Online and Fax ordering is open 24 hours a day, 7 days a week

Contact Information Phone 1-219-395-9391, Fax 1-219-395-9398.

Technical Support - you must use our Contact Us form.

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